Terms of Service · Stallkeeper

These terms cover an organizer's subscription to Stallkeeper, a market's vendors and ticket buyers using the product, and how we handle personal information along the way. ## The subscription Running a market on Stallkeeper costs C$49.99 per year plus applicable tax, billed through our embedded checkout (never a hosted redirect or an emailed payment link). There are no separate booth fees charged by Stallkeeper itself -- booth fees, if a market charges them, are set and collected by the organizer through their own vendor portal, also through an embedded checkout. ## Acceptable use You agree not to: use Stallkeeper for anything illegal or to defraud anyone; impersonate another person or market; scrape, reverse-engineer or probe the service beyond normal use; attempt to bypass the payment-link safeguards that keep booth-fee and ticket money moving only through our checkouts; upload content you don't have the right to use, or that's abusive, hateful or sexually exploitative; or interfere with the service's security, including the bot checks (Turnstile) on our public forms. We may suspend access while we investigate a suspected violation. ## Data processing terms (who's responsible for what) For a market's vendors, ticket buyers and site visitors, **the organizer is the controller and Stallkeeper is the processor**: the organizer decides what their market collects and why, and Stallkeeper provides the technology that stores and processes it on the organizer's instructions. We only use that information to run the service the organizer asked for, we only share it with the sub-processors named in our Privacy Policy, and we'll help an organizer respond to an access, correction or deletion request from one of their own vendors or ticket buyers. ## Payments, refunds, and our role as an intermediary Payments inside the product move only through our own embedded checkout pages (Stripe) -- never a link sent by email, text or direct message, for booth fees or admission. We will never ask you, or tell a market to ask you, to pay by e-transfer, gift card or wire transfer. Booth-fee and ticket payments are collected on a market's behalf and held in that market's account until the organizer chooses to release them to their own bank account -- Stallkeeper is an intermediary passing payment through Stripe, not a party to the underlying sale between an organizer and a vendor or ticket buyer. Refunds (a vendor's withdrawn application, a cancelled event, a buyer's refunded ticket) are issued back through the same payment method via Stripe; Stallkeeper doesn't hold a separate pool of customer funds outside that flow. ## Limitation of liability To the fullest extent the law allows, Stallkeeper is provided "as is," without warranty that it will be uninterrupted, error-free or available at every moment, and we aren't liable for indirect, incidental or consequential damages (like lost profits or lost sales) arising from your use of it. Our total liability for any claim relating to the service is capped at the amount you paid us in the 12 months before the claim arose. Nothing in these terms limits liability that can't be limited under the law of British Columbia, including liability for our own gross negligence or wilful misconduct. ## Account termination You can cancel your subscription at any time; your market's site and data remain accessible for a reasonable wind-down period afterward so you can export anything you need, except where we're required to delete it sooner. We may suspend or terminate an account for a breach of these terms, suspected fraud, non-payment, or a violation of the acceptable-use section above, and will tell you why when we can. ## Governing law and disputes These terms are governed by the laws of British Columbia and the federal laws of Canada that apply within it, without regard to conflict-of-laws rules. Any dispute that can't be resolved informally by contacting us first may be brought in the courts of British Columbia, and both parties agree those courts have jurisdiction. ## Children Stallkeeper's subscription and vendor portal are for market organizers and vendors operating a business or hobby sale, not children. Anyone buying a ticket or applying as a vendor confirms they're old enough, under the law where they live, to enter into this kind of agreement. ## Changes to these terms When we change these terms in a way that matters, we'll bump the version number at the top of this page and update the "last reviewed" date below; the previous version stays available on request. ## Contact **Andrew Appleby** -- email **support@stallkeeper.ca**. **[PLACEHOLDER]** confirm this inbox exists and is monitored before this page goes live for anyone outside Krampus Market. This page describes how Stallkeeper is built to work today. Andrew reviewed it with AI assistance on 2026-10-08, benchmarked against several comparable products' published policies and against PIPEDA, BC PIPA, Quebec Law 25 and CASL guidance -- it has not been reviewed by a lawyer, and nothing here is legal advice. If anything here conflicts with how the product actually behaves, the product's behaviour is what governs, and we'll correct this page.

Stallkeeper Terms of Service